FREE SHIPPING On US Orders Over $35

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(888) 440 4001

Shipping and Returns

FREE Standard Shipping

We offer free standard shipping on orders of $35 or more shipped anywhere in the United States! Orders are typically shipped via the United States Postal Service and are virtually always shipped within one business day of being received.

Expedited Shipping Available

Need to get it right away? No problem! If you prefer expedited shipping, an upgrade is available during checkout.

Hassle-Free Return Policy

Need to return an item? Bought the wrong product? Don't need it anymore? Not to worry, we have you covered! Return any unopened, unaltered item up to 30 days after you receive it for a full refund (less return shipping).

If you would like to return an item, simply contact us and provide your order number.

We'll always do our best to take care of you!

NOTE: In some cases we cannot provide refunds for items that have been opened (unless the product is defective). So make sure before opening the package that you have the correct test strips for your meter or the correct lancets for your lancing device.

All returns should be shipped to:

Valley Rain Medical
51099 Bittersweet Rd, Suite B Granger, IN 46530

Returns should include the customer's name and order number. Questions? Get in touch through phone at 888 440 4001 or email at service@valleyrainmedical.com or hit us up in the chat at Valley Rain Medical and we'll be happy to help!